FAQ

Fast and Reliable Parcel Delivery

Find quick answers to your most pressing parcel delivery questions here.

How quickly will my package be delivered?

We ensure your parcel is dispatched promptly so your family receives it faster than ever.

What areas do you service?

Send 2 Collect delivers nationwide to ensure your package reaches loved ones wherever they are.

How can I track my parcel?

Use our online tracking system to monitor your shipment every step of the way.

What if my package is lost or delayed?

Contact our support team immediately, and we’ll help resolve any delivery issues.

Are there any size or weight restrictions?

We handle parcels of various sizes, with specific limits detailed on our shipping page.

Can I schedule a pickup for my parcel?

Yes, arrange a convenient pickup time through our website or customer service.

Fast and Reliable Parcel Delivery

Discover Send 2 Collect’s commitment to swift, dependable parcel delivery that prioritizes your satisfaction.

Express Shipping

Our express shipping ensures your parcels reach loved ones with unmatched speed and care.

Tracked Delivery

Stay informed every step of the way with our comprehensive parcel tracking service.

Secure Handling

We guarantee safe and secure handling to protect your packages throughout their journey.

Trusted Deliveries, Proven Excellence

Discover the certifications, security protocols, and accolades that guarantee Send 2 Collect’s dependable service.

ISO 9001 Quality Certified

Our ISO 9001 certification ensures consistent quality management, reflecting our commitment to reliability.

Secure Parcel Handling

Advanced security measures protect your packages at every step, guaranteeing safe and timely delivery.

Recognized by Industry Leaders

Endorsed by top logistics associations, we uphold standards that benefit our customers and partners alike.